Dedicated staff providing a high level of customer service Westlake Garages have provided over the last 18 months a very high standard of Mechanical Diagnostic experience and a very high level of customer service for my vehicle. They have always taken the time to talk you through the problem and been dedicated to solve difficult problems. I recently received criminal damage to my vehicle. Westlake were very understanding as to the discomfort this caused and took care of the respray and provided an excellent customer care with a very reasonable bill at the end. The finish was outstanding. I always have my vehicle returned washed and cleaned throughout each time it has been for repair. It is very refreshing to find such a high standard of customer service these days. Thanks Westlake
Excellent mechanical repair and servicing I have been using West Lake Garages for over 2 years to service both me and my wife's car. The West Lake Garages have been running this garage with a concerted dedication to quality which includes a free valeting with all full service, a rare find these days. Latest technology used to diagnose any defects while you wait and genuine high quality oil and parts are used and reasonably charged. I would highly recommended West Lake Garages for the great all round personalized service. Good Management and Great Mechanic = Great Garage the best money can buy.
Very Helpful People Sometime ago, I stopped at Westlake Garages as my Smart needed a front bulb replacement. Nothing special with that, you may say, except that with Smart cars it is an exceptionally tricky job to do - there's just no room. Mercedes wanted the car for 1/2 a day and quoted £68 (per lamp!) thank you very much ! Westlake did it for me for nothing (well I gave £10 to the mechanic who'd spent 15mn on it and that included the price of the bulb.) So I promised them taht they would look after my car from now on. Today, they did a full service -including free valeting- for £89 incl VAT, all with a smile, and (I almost forgot) including another free front bulb replacement. Thanks, you've got my customes from now on.